Meet the Owners
Mark and Cynthia, husband & wife owners of Diamond Gulf Rentals.
We are vacation rental homeowners like you. With seven years of Destin FL & 30a vacation rental experience, we know what guests & owners want and we manage your home from a vacation rental homeowner perspective.
Diamond Gulf Rentals is dedicated to staying a small boutique vacation property management company so that your vacation rental home gets the attention it deserves. We are dedicated to your vacation home’s success, excellent guest experience, homeowner relationships, and well cared for properties. If you are not satisfied with your large rental company, we may be just what you’ve been looking for.
We Increase your Rental Revenues
Lower expenses. Higher rates. More bookings. Repeat guests. Diamond Gulf Rentals yields higher returns with above-average occupancy, lower operating costs and higher booking conversions. We are small by choice and we implement the same technologies and marketing that large companies use. Our recipe is simple and effective. By limiting the number of Destin & 30a beach rental homes that we manage, we are able to maximize leads from our advertising efforts. The steady stream of inquiries is channeled more efficiently to our boutique selection of Diamond properties.
Faster response time to inquiries and engaging dialogue means higher booking conversion. Guests are more likely to book when they received a personalized response that helps them visualize their vacation experience and gets them excited about your home! We personalize our responses to include special details about your beach rental home, amenities that are included, local restaurants, happy hours, live music venues and details of their arrival gift.
Here is what guests are saying about our booking process!
“Thanks for your quick response! … We are trying to make some final decisions and I have to tell you, your response is the reason we’ve decided on your home. Very personable and informative. Thanks for airport info! “
We are driven to optimize rental income for your home. Our owners are never charged a markup on expenses, credit card fees nor guest departure cleaning fees. We keep you informed – along with detailed monthly reports, our owner website keeps you up to date on activity, bookings and payments.
We Maintain your Vacation Rental Property Better
We truly care for your home as if it were our own. As fellow vacation rental homeowners with a knowledge of luxury beach rental properties, we are dedicated to the care and presentation of your home for protection of your investment and for the best guest experience.
We take proactive measures to maintain your Destin FL or 30a vacation home with the highest standards to avoid potential costly repairs. One way we do this is providing weekly property and housekeeping inspections to ensure the home has been cleaned properly and inspect for any maintenance that may need addressed. You will receive communications from us about issues that arise and progress reports of the work. We even provide monthly panoramic shots of your home so that you can see your home between visits.
And finally, if problems arise at your home we are on call 24hrs a day, 7 days a week. Our local team of housekeepers, handymen, and other service providers are experienced and licensed to resolve the issue. We inspect the vendor’s work to ensure it was completed to our highest standards.
We Treat Our Guests Like Royalty!
Our guests experience excellence! We know what guests want and we have put much thought into what families value in a beach home rental during their stay. Our focus is QUALITY.
Our guests are treated with resort-level service at the convenience of a home. We provide spa-quality soaps and resort-style striped sheets and towels, complimentary beach service, complimentary beach cruiser bicycles and complimentary Netflix and Pandora accounts for the Smart TVs. Every home is equipped with a starter set of household essentials: bath amenities, dish soap, kitchen sponge, premium toilet paper, paper towels, laundry detergent, dishwasher detergent and trash bags. There is even a welcome gift waiting for guests upon arrival made up of coffee, wine and treats.
The feedback we receive from guests frequently praises the prompt service and communication they receive. We respond quickly to booking inquiries and send a personalized response that helps them visualize their luxury beach vacation experience and gets them excited about your Destin or 30a rental house! We personalize our responses to include special details about your home, amenities that are included, local restaurants, happy hours, live music venues and details of their arrival gift. We provide concierge-style services and provide our favorite restaurant recommendations. If problems arise during their stay, we are on call 24hrs a day, 7 days a week.
Our premier portfolio of vacation homes promotes desirable guests. We rent to guests who we believe will treat your home with care and respect. Our strict rules and policies are clearly defined to our guests to protect your home. We have an extremely tight age restriction with guardian requirements to deter party groups. We meet every guest at the home and visit the house during their stay to ensure the policies are being upheld.
We Have High Cleaning Standards
We pay our housekeepers higher than the industry standard and provide training to ensure that they meet our high expectations. Our teams are given thorough check-lists and we make sure your home has the proper number of housekeepers to get the job done correctly.
Your home is inspected after each cleaning both for cleanliness and for presentation. We make sure they have the tools they need to properly clean your home. Additional housekeeping teams are set on a rotational home schedule to perform extra cleaning tasks such as reorganization of the kitchen. A pre-arrival dust clean and detailed deep cleans are performed in the off-season.
Your home is supplied with luxury linens and spa quality bath amenities. Linens are professionally laundered off site, which saves on your utility bills and appliance wear.
Our Premier Marketing Approach
We are selective about representing homes that match our boutique brand. Your vacation rental home will be featured with other unique rental homes of comparable quality. Our marketing strategy is effective and we are able to better showcase your home because we maintain a limited selection of high caliber vacation rental homes in Destin and along 30a.
Your vacation rental will be represented as a premier Gulf Coast luxury beach rental home using professionally written descriptions, HDR photography, and aerial drone 4k video footage. We advertise your individual home on the largest, highest ranked search engine travel sites available to our targeted guest.
Our website is integrated with our management software which allows guest to book online in real-time, even on a mobile device. We also utilize targeted-guest advertising with local business partners and publications.
We Attract Quality Guests
Targeted focus on high-end luxury clients: Our focus on the high-end luxury market allows your vacation property to be exposed to guests that expect and are willing to pay for the best. Building relationships with our guests, providing distinguished service and the experience of enjoying a premier luxury beach home promotes repeat stays from these desirable guests year after year.
Interior Design Consultations
Guests desire beautiful and welcoming beach homes to enjoy. A fresh, updated home will generate more revenue and promote repeat stays. We are partnered with an interior design firm who knows how to make your home appealing to distinguished clients. These revisions WILL increase your home’s revenue. We have seen dramatic results that have produced a 20-40% increase of rental rates and occupancy.
This consultation service is provided AT NO CHARGE to our homeowners.
Let Us Partner With You
I would love the opportunity to meet or chat with you, get to know your rental goals, see your home, and answer all your questions. I know it’s difficult choosing the right rental management company to represent your beach rental home. Our priority is making sure your choice to partner with Diamond Gulf Rentals is a decision that you never regret.
As a hands-on owner, I build relationships with my owners. I am always reachable, so feel free to call me directly: 850-270-5232 ext 51.
I look forward to speaking with you.
Mark Paschal, Owner